TERMS AND CONDITIONS

This web site is owned and operated by CrankIt International Pty Ltd and will be referred to as “we”, “our” and “us” in this Terms of Use policy. By using this site, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to CrankIt international Pty Ltd. “Party”, “Parties”, or “Us”, refers to both you and ourselves, or either you or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting your needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Australian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

1. YOUR HEALTH & MEDICAL ADVICE

Use of the CrankIt Fitness Services is at your own risk.
In any case a condition for the use of the CrankIt Fitness Services is that you must be in a good general state of health. If you have knowledge of any pre-existing medical conditions we advise you to seek medical advice from a doctor urgently before you start the CrankIt Fitness Services (such as trainings or coaching). This applies in particular if you have knowledge of one or more of the following medical complaints/conditions/procedures: (i) cardiovascular disease, (ii) lung or respiratory disease (including asthma), (iii), spinal and/or joint problems, (iv) neuromuscular disease, (v) surgical procedures, (vi) any other health issues.
In case of CrankIt Fitness Services related to nutrition, you are responsible for verifying that the foods and nutrients recommended do not contain any ingredients or contents to which you are allergic or which may cause food intolerance.
In addition any female athletes should note that pregnant women and breast-feeding mothers should not do the training and coaching offered by us.
The following general rules apply: Listen to what your body is telling you. Before using the CrankIt Fitness Services for the first time or while using CrankIt Fitness, if you have any doubts about your health (e.g. because you are experiencing considerable pain, a general malaise, shortness of breath, nausea or dizziness) consult your doctor before starting or continuing with CrankIt Fitness.

The services and information offered by CrankIt Fitness and the CrankIt Fitness Services do not constitute medical advice or a doctor’s advice. Nor are they a substitute for a medical examination or treatment by a doctor

 

2. MINIMUM AGE

A condition for opening a user account and using the CrankIt Fitness Services is that you are at least 18 years of age and have full legal capacity.

 

3. DISCLAIMER EXCLUSIONS AND LIMITATIONS

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised CrankIt international Pty Ltd of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

CrankIt International Pty Ltd does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

 

4. PAYMENT – PRODUCTS & SHORT COURSES

We accept payment by PayPal, MasterCard and Visa. Our Terms are payment in full at point of sale for products and short courses. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed $5000AUD. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

5. PAYMENT – PERSONAL TRAINING CERTIFICATIONS

Training for SIS30315 Certificate III in Fitness and SIS40215 Certificate IV in Fitness is supplied by IFA Training RTO 32433. IFA Training is the company that issues all statements of attainment in regards to registered qualifications

5.1 Course Conditions

The following policies/procedures apply:

• No student can commence until the first instalment /deposit is paid
• Funds need to be cleared for you to gain access to the online e-learning platform.
• Students have to pay a 10 percent deposit as a minimum to commence their studies.
• Deposits, full payments and payment plans can be paid via credit card or direct deposit. Please note fees are associated with credit card payments and payment plans.
• Credit Cards accepted are Visa or Mastercard.
• It is the student’s responsibility always to ensure funds are available in respective accounts and IFA Training will not be responsible for any fees or charges associated with student accounts.
• If you have entered into a payment agreement with us or one of our partners, you are bound by contractual agreement to meet the scheduled repayments and any additional fees your account may incur.
• Failure to meet your student repayments may result in your qualification being withheld until such time as your account is either paid up to date or out in its entirety, depending on each case by case situation.

5.2 Course Fees

All services provided by IFA Training such as VET Qualifications, workshops, short courses, information events etc. will have their own fee schedule and will be advertised at the time of the event.

5.3 Fee policy

IFA Training provides fee for service training. Upon enrolling in a course with IFA Training, you must agree to their student terms and conditions before commencing your studies. These terms and conditions are outlined in the Student Handbook.

5.4 Administration Fee

Our administration fee is $500. This fee is applied to every new student enrolment and is included in your course fees. Should you choose to withdraw from your studies within the seven (7) day cooling off period, you will receive a full refund less the $500 administration fee.

5.5 Extension Fees

IFA offers course extensions for a fee. This fee varies depending on the additional timeframe for which you have applied. The extension fee breakdown is below:

Extension Fees

• 3 Months – $300
• 6 Months – $500
• 12 Months – $750

Extensions must be applied for in writing to the IFA Education Manager at courses@ifatraining.com.au. The Education Manager will then assess your request and determine if you will be able to complete your course within the timeframe requested. You will then be notified of the outcome, and if successful, your extension fee will be processed. The extension can only be applied for once.

5.6 Qualification Issuance Fee

This fee is applied if you request a new set of certificates to be re-issued. Our qualification issuance fee is $300. There is no fee for your first set of certificates upon course completion.

5.7 Re-assessment Fee

This fee is applies when you require more than three attempts to receive a Satisfactory result and if you a required to re-enroll into a unit of competency. This fee can be easily avoided if you carefully read your learning materials before answering your assessments/questions. Our re-assessment fee is $150.

5.8 Tutorial Fee

If you need further assistance with your learning, please contact your Trainer. You may be able to organise individual tutoring. Tutoring is $100 per hour.

6. CANCELLATIONS & REFUNDS – PERSONAL TRAINING CERTIFICATIONS

6.1 Cancellations

The following conditions apply:

• No student can commence until the first instalment /deposit is paid
• Funds need to be cleared before you can gain access to the online e-learning platform.

If you have entered into a payment agreement with IFA Training or one of its partners you are bound by that contractual agreement to meet the scheduled repayments and any additional fees your account may incur.

Failure to meet your student loan repayments may result in your qualification being withheld until such time as your account is paid up to date or paid out in its entirety, depending on each case by case situation.

6.2 Cancellation of enrolment/Refund Policy

Any student wishing to withdraw from the course must request cancellation in writing with an explanation for your cancellation.

After enrolment into an IFA Training course, students have a 7 day cooling off period in which they may apply for a full refund.

The enrolment date is created when the student’s payment information is verified with IFA Training. No refunds will be given after 7 days of the date of enrolment. In circumstances where a student has entered into a student loan for the payment of course fees and withdraws from the course after 7 days of the date of enrolment, the student will be liable for all payments due under the agreed student loan.

IFA Training guarantees that it will provide the required training and assessment once a student has commenced study in their chosen program. Should IFA Training cancel a course for any reason, students enrolled at the time IFA Training announces the cancellation they will be entitled to a full refund, and this will incur no administrative charges or penalties.

 

7. TERMINATION OF AGREEMENTS AND REFUNDS POLICY

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

8. SHIPPING

Orders are generally shipped within 1 business day, however may take up to 3 business days if we are receiving a high volume of orders. You can expect your order to be delivered within 3-7 business days depending on which shipping type you have chosen.
You will be notified via email once your order status has been changed to shipped.

Once your order leaves our shipping facility, you will receive an email and/or text message with your tracking information.

If any items arrive damaged, please contact us as soon as possible. We will arrange to have the damaged goods returned to us and a replacement of the product to be provided (subject to availability).

Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals. You must notify us of the damage within 48 hours of delivery providing full details of the damage along with your order/invoice number.

Depending on your country, you may have to pay local duties or taxes. Please check on your local shipping and import rules for more information.

9. LOG FILES

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

 

10. COOKIES

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

 

11. LINKS TO THIS WEBSITE

You may not create a link to any page of this website without our prior consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

 

12. LINKS FROM THIS WEBSITE

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. CrankIt International Pty Ltd will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

 

13. COPYRIGHT NOTICE

Copyright and other relevant intellectual property rights exist on all text relating to CrankIt International Pty Ltd services and the full content of this website.

All CrankIt and CrankIt Fitness logos are trademarks or registered trademarks of CrankIt International Pty Ltd in Australia and other countries. The brand names and specific services of this Company featured on this web site are trademarked.

 

14. COMMUNICATION

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone numbers.

This company is registered in Queensland, Australia, ABN 18 141 221 267

 

15. GENERAL

The laws of Australia govern these terms and conditions. By accessing this website (and using our services/buying our products) you consent to these terms and conditions and to the exclusive jurisdiction of the Australian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of CrankIt International Pty Ltd.

 

16. NOTIFICATION OF CHANGES

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers? Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Copyright CrankIt International Pty Ltd 2016 All Rights Reserved